Behind Every Door, There's a Story. Read our 2024-25 Impact Report today!

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A Message from Our CEO

Publications · Monday, Jul 28, 2025

Behind Every Door, There is a Story

This past year reminded us how much it matters to show up for one another.  

Behind any door in our community, someone may be struggling. The need for wellbeing and mental health support continues to grow – and with it, the call for compassion, connection, and community.

At Camino we are listening - and we are acting. Over the past year, more than 20,000 people accessed support through Camino – a 20% increase from the year before. That means more than 20,000 doors opened.

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  • Impact Report

More than 20,000 people took a brave first step towards improved wellbeing.

And they did so through many different doors. Whether someone reached out online, by phone, or through a trusted community partner, our Wayfinding team was there. They are the heart of our “No Wrong Door” approach – the ones who answer that first call and say, “We’ve got you. Let’s figure this out together.”  

We also opened a new digital door with our updated Camino website, making that first step even easier. And it’s working. Online submissions and bookings have surged, while voicemail exchanges have dropped significantly, allowing us to provide more direct, timely care.

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This year’s impact report shares just a few of the powerful stories that unfold when connections are made
  • Like Amy, a volunteer who came to help others, but found purpose and community for herself.
  • Like Mesut, who first walked through our door as a student, then returned as a tutor to support others.
  • Or like the family who, through our groups, discovered emotional tools, calm moments, and stronger bonds.
These stories are why we do this work.

They reflect the dedication of our extraordinary team – employees and volunteers who continue to show up with resilience, creativity, and compassion in this challenging but deeply meaningful work. They also reflect the incredible generosity of our funders and donors, who open the doors we can’t open alone.  

To our community partners, thank you for walking alongside us and helping build a more connected system of care.  

And to all those who reached out to Camino for support – thank you for trusting us with your story and for taking your next step toward wellbeing with us.

This report is a celebration of our shared impact. It’s a testament to what happens when people come together with purpose, empathy, and resolve. We are proud of what we’ve accomplished this year – and even more inspired by the work ahead.

Thank you for walking this journey with us.

Tracy Elop
CEO

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